https://community.ee.co.uk/t5/Orders/I-want-to-trade-in-phone-but-have-multiple-line-discount/m-p/1239114#M66802 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1960256">@CR1617</a></SPAN>.&nbsp;</P> <P>Is the multiline discount showing on your new plan?</P> <P>Katie</P> Wed, 22 Mar 2023 07:53:12 GMT Katie_B 2023-03-22T07:53:12Z https://community.ee.co.uk/t5/Orders/I-want-to-trade-in-phone-but-have-multiple-line-discount/m-p/1238975#M66790 <P>I want to upgrade and do a trade in but cannot as it comes up I have a multiple line discount and trade in is not valid! &nbsp;I only have one line with my device!&nbsp;</P> Tue, 21 Mar 2023 17:13:57 GMT https://community.ee.co.uk/t5/Orders/I-want-to-trade-in-phone-but-have-multiple-line-discount/m-p/1238975#M66790 CR1617 2023-03-21T17:13:57Z https://community.ee.co.uk/t5/Orders/I-want-to-trade-in-phone-but-have-multiple-line-discount/m-p/1239114#M66802 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1960256">@CR1617</a></SPAN>.&nbsp;</P> <P>Is the multiline discount showing on your new plan?</P> <P>Katie</P> Wed, 22 Mar 2023 07:53:12 GMT https://community.ee.co.uk/t5/Orders/I-want-to-trade-in-phone-but-have-multiple-line-discount/m-p/1239114#M66802 Katie_B 2023-03-22T07:53:12Z https://community.ee.co.uk/t5/Orders/I-want-to-trade-in-phone-but-have-multiple-line-discount/m-p/1239282#M66812 No it is on my existing plan as add on and have never noticed it before!<BR /><BR />Sent from my iPhone Wed, 22 Mar 2023 18:28:03 GMT https://community.ee.co.uk/t5/Orders/I-want-to-trade-in-phone-but-have-multiple-line-discount/m-p/1239282#M66812 CR1617 2023-03-22T18:28:03Z https://community.ee.co.uk/t5/Orders/I-want-to-trade-in-phone-but-have-multiple-line-discount/m-p/1239287#M66814 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1960256">@CR1617</a></SPAN>,</P> <P>Please <A href="https://ee.co.uk/contact-ee" target="_blank">get in touch with Customer Care</A> and a member of the team will make sure this is removed right away for you.</P> <P>I'm sorry for any inconvenience caused.</P> <P>James</P> Wed, 22 Mar 2023 18:53:21 GMT https://community.ee.co.uk/t5/Orders/I-want-to-trade-in-phone-but-have-multiple-line-discount/m-p/1239287#M66814 James_B 2023-03-22T18:53:21Z