topic Re: Re: Call to discuss order in Orders

Re: Call to discuss order

JamieLeeWV — Sat, 14 Jan 2023 22:49:46 GMT

Hi did you every get this sorted and what was said? I've just tried placing an order and had the same email?

Re: Re: Call to discuss order

Jon_K — Sun, 15 Jan 2023 08:21:11 GMT

Hi @JamieLeeWV.

If you've had an email to ask you to get in touch, you'd need to contact our Customer Care team.

Jon

Re: Re: Call to discuss order

JamieLeeWV — Sun, 15 Jan 2023 14:28:08 GMT

Hi Jon.

Thanks but there really should be more clarification as I've seen a lot of people getting the same emails after placing orders.

For people that suffer with bad anxiety, like myself, there should be an alternative option to contact instead of calling, such as a live chat function that can deal with these things.