topic Re: Upgrade in Orders

Upgrade

Davey771 — Mon, 20 Mar 2023 17:26:20 GMT

Hiya

We are trying to upgrade my son s phone, his mobile is water damaged and therefore can't access code fir upgrade, can anyone help?

Thankyou

Davey771 — Mon, 20 Mar 2023 17:27:45 GMT

Hiya

We are trying to upgrade my son s phone, his mobile is water damaged and therefore can't access code fir upgrade, can anyone help?

Thankyou

bristolian — Mon, 20 Mar 2023 17:43:35 GMT

The account holder will need to contact CS to process the upgrade, or visit an EE retail shop.

Part of the security process for online upgrades is this verification code, which prevents phones being upgraded by third parties.