topic Re: Waiting in Orders

Waiting

Keeley011 — Sat, 18 Mar 2023 13:12:50 GMT

I upgraded my phone and it said I should be able to collect my phone within 24 hours and I still haven’t recieved an email to collect it from the store. I ordered an iPhone 14 in red

Re: Waiting

Leanne_T — Sat, 18 Mar 2023 14:34:42 GMT

Hi there @Keeley011

Thanks for coming here.

When did you place the order?

Leanne 🙂

Re: Waiting

Keeley011 — Sat, 18 Mar 2023 14:39:34 GMT

I ordered the new phone on the 17th March at 11:45am

Re: Waiting

Leanne_T — Sat, 18 Mar 2023 14:57:08 GMT

Hi @Keeley011

Once the order has been processed and delivered to the store, they will contact you to let you know when this can be collected.

Leanne.