topic Re: EE Mobile in Orders

EE Mobile

flyfisher36 — Mon, 13 Mar 2023 14:03:54 GMT

Anyone else ordered a new phone from EE and when received it and try to use it, it shows as block listed which I can not understand as id only ordered it the other day from them.

Re: EE Mobile

Jon_K — Mon, 13 Mar 2023 16:20:05 GMT

Hi @flyfisher36

Did you order this on our website?

What phone did you order?

Jon

Re: EE Mobile

flyfisher36 — Tue, 14 Mar 2023 08:59:03 GMT

Yes I did and it was the s23. I would like it if I could get a replacement for it when ive returned this one.

Re: EE Mobile

Leanne_T — Tue, 14 Mar 2023 09:25:53 GMT

Morning @flyfisher36

Thanks for coming back to us.

Please call our mobile care team, and they will get this looked into for you and let you know the next steps 🙂

Thanks.

Leanne,