https://community.ee.co.uk/t5/Orders/Sim-only-upgrade/m-p/1236895#M66597 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1761423">@Evo628</a>&nbsp; This is a public forum that you do not post private information on. Ie your order number. &nbsp; &nbsp;If your tariff hasn’t changed over to the new tariff then you need to call customer services. &nbsp; &nbsp;&nbsp;<BR />&nbsp;<BR />just to check you did upgrade not just take out a new contract ?&nbsp;</P> Mon, 13 Mar 2023 20:34:05 GMT Chris_B 2023-03-13T20:34:05Z https://community.ee.co.uk/t5/Orders/Sim-only-upgrade/m-p/1236892#M66596 <P>I recently upgrade to a sim only contract&nbsp; order number&nbsp;xxxxxxxxxxxxxx on the 24th Feb but apart from a confimation email on the same day I have received no other notifications and my EE app still states am on my original contract and is asking me if I want to upgrade....</P> <P>Please advise.&nbsp;</P> Mon, 13 Mar 2023 20:33:31 GMT https://community.ee.co.uk/t5/Orders/Sim-only-upgrade/m-p/1236892#M66596 Evo628 2023-03-13T20:33:31Z https://community.ee.co.uk/t5/Orders/Sim-only-upgrade/m-p/1236895#M66597 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1761423">@Evo628</a>&nbsp; This is a public forum that you do not post private information on. Ie your order number. &nbsp; &nbsp;If your tariff hasn’t changed over to the new tariff then you need to call customer services. &nbsp; &nbsp;&nbsp;<BR />&nbsp;<BR />just to check you did upgrade not just take out a new contract ?&nbsp;</P> Mon, 13 Mar 2023 20:34:05 GMT https://community.ee.co.uk/t5/Orders/Sim-only-upgrade/m-p/1236895#M66597 Chris_B 2023-03-13T20:34:05Z