topic Re: Tracking add on orders , how to ? in Orders

Tracking add on orders , how to ?

John316_ — Wed, 08 Mar 2023 03:23:33 GMT

I ordered a TV but can't seem to Work out how to track ? I work shifts so would be good to know which day it is expected rather than waiting for a one hour timeslot to be Sent , how do I track ? I had text saying parcel force would contact me but haven't heard from them and the order reference I have does not work as a tracking number ....

Re: Tracking add on orders , how to ?

Christopher_G — Wed, 08 Mar 2023 08:03:23 GMT

Hi @John316_

Welcome to the community.

You can only track the order once Parcelforce give you a message with tracking information. Hopefully you hear from them soon.

Chris

Re: Tracking add on orders , how to ?

John316_ — Thu, 09 Mar 2023 17:27:56 GMT

They delivered unexpectedly without telling g me they were coming , frustrating but glad to have had the delivery

Re: Tracking add on orders , how to ?

Leanne_T — Thu, 09 Mar 2023 16:16:56 GMT

Hi @John316_

Thanks for coming back and letting us know you now have the order.

Have a lovely evening.

Leanne.