topic What’s the term to return the phone? ☺️ in Orders https://community.ee.co.uk/t5/Orders/What-s-the-term-to-return-the-phone-%EF%B8%8F/m-p/1235071#M66478 Tue, 07 Mar 2023 12:14:12 GMT Eduard978 2023-03-07T12:14:12Z What’s the term to return the phone? ☺️ https://community.ee.co.uk/t5/Orders/What-s-the-term-to-return-the-phone-%EF%B8%8F/m-p/1235071#M66478 Tue, 07 Mar 2023 12:14:12 GMT https://community.ee.co.uk/t5/Orders/What-s-the-term-to-return-the-phone-%EF%B8%8F/m-p/1235071#M66478 Eduard978 2023-03-07T12:14:12Z Re: What’s the term to return the phone? ☺️ https://community.ee.co.uk/t5/Orders/What-s-the-term-to-return-the-phone-%EF%B8%8F/m-p/1235108#M66479 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3487385">@Eduard978</a>&nbsp;:&nbsp;If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.</P> Tue, 07 Mar 2023 13:13:47 GMT https://community.ee.co.uk/t5/Orders/What-s-the-term-to-return-the-phone-%EF%B8%8F/m-p/1235108#M66479 XRaySpeX 2023-03-07T13:13:47Z Re: What’s the term to return the phone? ☺️ https://community.ee.co.uk/t5/Orders/What-s-the-term-to-return-the-phone-%EF%B8%8F/m-p/1235140#M66480 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3487385">@Eduard978</a></SPAN>&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>Just to add to the great advice from <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2818">@XRaySpeX</a></SPAN>, please see our <A href="https://ee.co.uk/help/help-new/orders-and-delivery/return-and-refunds/how-to-return-a-product-bought-within-the-last-14-days" target="_blank">Returning a phone or device within 14 days</A>, Help page for full information <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Tue, 07 Mar 2023 14:04:51 GMT https://community.ee.co.uk/t5/Orders/What-s-the-term-to-return-the-phone-%EF%B8%8F/m-p/1235140#M66480 Leanne_T 2023-03-07T14:04:51Z