https://community.ee.co.uk/t5/Orders/Mobile-stuck-in-queue/m-p/1233376#M66330 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3474353">@Naz543</a></SPAN>&nbsp;</P> <P>I'm sorry to hear this.</P> <P>I'd recommend speaking with our sales team so they can check the status of your order and see what needs to be done next.</P> <P>Jon</P> Wed, 01 Mar 2023 13:16:38 GMT Jon_K 2023-03-01T13:16:38Z https://community.ee.co.uk/t5/Orders/Mobile-stuck-in-queue/m-p/1233335#M66322 <P>Hi,</P><P>I ordered an iPhone 14, I have been phoned by EE to say my order is 'stuck in a queue and they don't know how to push it through'.&nbsp; It is meant to be delivered tomorrow.&nbsp; I have not received a delivery tracking number or any other communication.</P><P>Is this not an internal IT issue and your IT team deal with it instead of me being notified?</P><P>I was told that I might need to reapply- wouldn't this affect my credit rating?</P><P>I am confused. Because I don't have an EE number I cant seem to get through to your customer service team.</P> Wed, 01 Mar 2023 11:06:16 GMT https://community.ee.co.uk/t5/Orders/Mobile-stuck-in-queue/m-p/1233335#M66322 Naz543 2023-03-01T11:06:16Z https://community.ee.co.uk/t5/Orders/Mobile-stuck-in-queue/m-p/1233376#M66330 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3474353">@Naz543</a></SPAN>&nbsp;</P> <P>I'm sorry to hear this.</P> <P>I'd recommend speaking with our sales team so they can check the status of your order and see what needs to be done next.</P> <P>Jon</P> Wed, 01 Mar 2023 13:16:38 GMT https://community.ee.co.uk/t5/Orders/Mobile-stuck-in-queue/m-p/1233376#M66330 Jon_K 2023-03-01T13:16:38Z