topic Re: Samsung Galaxy S23 Ultra in Orders

Samsung Galaxy S23 Ultra

Jotse86 — Mon, 27 Feb 2023 19:13:52 GMT

I ordered a Samsung Galaxy S23 Ultra on Saturday to upgrade my phone. How long does it take to get it delivered. I only just got a thank you conformation email only. Tried to track my order and it not given much of information.

Re: Samsung Galaxy S23 Ultra

Leanne_T — Tue, 28 Feb 2023 07:55:17 GMT

Hi @Jotse86

Thanks for coming to the community.

Which model size and colour have you ordered?

Has your plan changed in your My EE account?

Leanne 🙂

Re: Samsung Galaxy S23 Ultra

Jotse86 — Tue, 28 Feb 2023 08:16:12 GMT

Samsung Galaxy S23 Ultra

256GB Lavender

Plus the buds2

No not yet

Re: Samsung Galaxy S23 Ultra

Leanne_T — Tue, 28 Feb 2023 08:20:04 GMT

Thanks @Jotse86

The device is showing in stock. Once the order has been dispatched your plan will change and DPD will be in touch to let you know when this will be delivered.

For eligible customers, the Samsung Galaxy Buds2 Pro Graphite will be delivered to your account address within 15-30 days of your purchase, excluding weekends.

Leanne.