topic Pre ordered s23 ultra in Orders

Pre ordered s23 ultra

Scottw666 — Tue, 21 Feb 2023 10:38:01 GMT

Just had a chat to someone about the buds offer with the s23 ultra that there doing now and everyone who pre ordered it won't be getting this offer.

This should be offered to everyone who has th s23 ultra and not just those who are ordering them from the 17th onward.

Christopher_G — Tue, 21 Feb 2023 13:35:40 GMT

Welcome to the community.

Yes, that's right, the Galaxy Buds2 offer is for customers who took the offer out on or after release day.

Chris

Madgaz61 — Thu, 23 Feb 2023 20:08:48 GMT

Hi Christopher_G

By Release day do you mean the 17th or the release day of the phone as I got mine on the 16th of this month.

Madgaz61 — Thu, 23 Feb 2023 20:09:49 GMT

The S23 Ultra Sorry missed that out 🙂

Katie_B — Fri, 24 Feb 2023 07:57:08 GMT

Thanks for confirming which device.

The offer is valid for orders made from the 17th February till 16th March.

Unfortunately, pre orders are not eligible for this offer.

Katie

Claire1540 — Fri, 24 Feb 2023 13:38:08 GMT

Hi do we need to order the buds pro 2 or are they automatically sent out please

Katie_B — Fri, 24 Feb 2023 13:40:14 GMT

Your Samsung Buds2 Pro will automatically be delivered to the address on your account 15-30 days after your purchase, excluding weekends.

Katie