topic Re: Delivery address changed in Orders

Delivery address changed

Jamed100 — Thu, 09 Feb 2023 09:10:29 GMT

Expectint a delivery of an accessory, its now on its way back as DPD couldnt leave it safely.

No wonder, i have checked my details on here and the flat number is missing from my address. I have had multiple deliveries here without issue and havent updated or changed any details myself. Any reason this happened? How do i fix this? Can my order be sent back out once i do

Re: Delivery address changed

James_B — Thu, 09 Feb 2023 11:09:53 GMT

Hi @Jamed100,

Welcome back to the EE Community. 🙂

Please get in touch with Customer Care so a member of the team can check your address is formatted correctly in your account.

They'll be happy to help.

James

Re: Delivery address changed

Isaacsankoh — Fri, 10 Mar 2023 00:00:31 GMT

Lost my phone want a replacement card to a different address am still away from london

Re: Delivery address changed

Jon_K — Fri, 10 Mar 2023 07:38:07 GMT

Hi @Isaacsankoh

Are you still in the UK?

You can pick up a replacement SIM card in an EE Store.

Jon