topic Re: Hi in Orders

Hi

92mary — Wed, 08 Feb 2023 19:05:35 GMT

So I ordered a contract phone on line take the £30 but no email confirmation

Re: Hi

Leanne_T — Thu, 09 Feb 2023 07:46:35 GMT

Morning @92mary

Thanks for coming to the community.

When did you place the order?

Have you checked your junk/spam folders?

Leanne 🙂

Re: Hi

92mary — Thu, 09 Feb 2023 07:59:25 GMT

Yes I've checked nothing the money been taken as well and had nothing this was placed yesterday

Re: Hi

Leanne_T — Thu, 09 Feb 2023 08:06:00 GMT

Thanks @92mary

Was this an upgrade or a new contract?

Leanne 🙂

Re: Hi

92mary — Thu, 09 Feb 2023 08:13:03 GMT

This was a new contract

Re: Hi

Leanne_T — Thu, 09 Feb 2023 08:17:32 GMT

Thanks @92mary

If you give our sales team a call they can check the order for you and give you an update, please see our Joining EE contact page for ways to get in touch 🙂

Leanne.

Re: Hi

92mary — Thu, 09 Feb 2023 10:18:48 GMT

What is the conatact number please

Re: Hi

Leanne_T — Thu, 09 Feb 2023 10:23:27 GMT

Please contact us on 0800 956 6000 @92mary

Thanks 🙂

Leanne.