https://community.ee.co.uk/t5/Orders/Upfront-Payment-Refunded/m-p/1226684#M65811 <P>Hello!&nbsp;</P><P>I upgraded my phone recently and paid a £50 upfront cost. I got the phone fine and it's been about a week - the £50 was just refunded. Any idea what's happening or if I should expect another payment to go out randomly soon?&nbsp;</P> Tue, 07 Feb 2023 10:31:28 GMT LaurenWilson 2023-02-07T10:31:28Z https://community.ee.co.uk/t5/Orders/Upfront-Payment-Refunded/m-p/1226684#M65811 <P>Hello!&nbsp;</P><P>I upgraded my phone recently and paid a £50 upfront cost. I got the phone fine and it's been about a week - the £50 was just refunded. Any idea what's happening or if I should expect another payment to go out randomly soon?&nbsp;</P> Tue, 07 Feb 2023 10:31:28 GMT https://community.ee.co.uk/t5/Orders/Upfront-Payment-Refunded/m-p/1226684#M65811 LaurenWilson 2023-02-07T10:31:28Z https://community.ee.co.uk/t5/Orders/Upfront-Payment-Refunded/m-p/1226742#M65814 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3398489">@LaurenWilson</a></SPAN></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>If you give us a call on 150, our mobile care team will check this for you and let you know why this has been refunded.&nbsp;</P> <P>Leanne.&nbsp;</P> Tue, 07 Feb 2023 12:53:58 GMT https://community.ee.co.uk/t5/Orders/Upfront-Payment-Refunded/m-p/1226742#M65814 Leanne_T 2023-02-07T12:53:58Z