topic Re: I placed an order for a new phone 3 days ago but have had no updates. in Orders

I placed an order for a new phone 3 days ago but have had no updates.

Meemaw68 — Sat, 04 Feb 2023 08:09:57 GMT

I have had no updates on my order. Very frustrating. The money has been taken from my account and I have an order number. Please advise.

Katie_B — Sat, 04 Feb 2023 09:10:00 GMT

Welcome to the community.

Please could you confirm what phone you ordered? also providing the colour and memory size.

Katie

Meemaw68 — Sat, 04 Feb 2023 13:15:52 GMT

Hi Katie, it was the Samsung A53 125gb in blueSent from my Galaxy

Katie_B — Sat, 04 Feb 2023 13:28:37 GMT

Thanks for confirming @Meemaw68.

I can't see any updates regarding this phone. I would recommend giving us a call so our customer care team can chase your order further.

Katie