https://community.ee.co.uk/t5/Orders/Pre-order-confirmation/m-p/1225544#M65743 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3128690">@Mugambo</a></SPAN>&nbsp;</P> <P>Have you checked your junk/spam folders for an email?</P> <P>If you still don't have one, I'd recommend contacting our Customer Care team to check your order was successful.</P> <P>Jon</P> Fri, 03 Feb 2023 08:28:37 GMT Jon_K 2023-02-03T08:28:37Z https://community.ee.co.uk/t5/Orders/Pre-order-confirmation/m-p/1225491#M65740 <P>Hi. I have upgraded my contract and pre ordered a s23 ultra. I've gone from a roighly 160gb plan to unlimited. I have paid an upfront cost for the handset but I've not been sent any sort of confirmation email message or text or an order number. How can I get these please. I understand I'll get a tracking number around the 16th Feb before they post out, was just wandering if there's any way to check my order has defo gone through. Pleaae advise. Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 03 Feb 2023 00:54:51 GMT https://community.ee.co.uk/t5/Orders/Pre-order-confirmation/m-p/1225491#M65740 Mugambo 2023-02-03T00:54:51Z https://community.ee.co.uk/t5/Orders/Pre-order-confirmation/m-p/1225544#M65743 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3128690">@Mugambo</a></SPAN>&nbsp;</P> <P>Have you checked your junk/spam folders for an email?</P> <P>If you still don't have one, I'd recommend contacting our Customer Care team to check your order was successful.</P> <P>Jon</P> Fri, 03 Feb 2023 08:28:37 GMT https://community.ee.co.uk/t5/Orders/Pre-order-confirmation/m-p/1225544#M65743 Jon_K 2023-02-03T08:28:37Z