topic Re: Sim only in Orders

Sim only

Candice2006 — Thu, 02 Feb 2023 16:43:44 GMT

I have placed an order for a sim only roll on month and I’ve received an email with my order number but nothing else? I can’t link account as I don’t know the mobile number they haven’t took the 2 pound either from back to verify me

Re: Sim only

Leanne_T — Thu, 02 Feb 2023 17:08:47 GMT

Hi @Candice2006

Thanks for coming here.

When did you place the order?

Thanks 🙂

Leanne.

Re: Sim only

Candice2006 — Thu, 02 Feb 2023 17:15:04 GMT

I ordered one about an hour ago

Re: Sim only

Candice2006 — Thu, 02 Feb 2023 17:15:51 GMT

Re: Sim only

Leanne_T — Thu, 02 Feb 2023 17:19:07 GMT

Thanks @Candice2006

Once the order has been processed you will receive another email to let you know when the SIM card has been dispatched, or, if we need any further details we will let you know to contact us.

Delivery can take 2-5 working days.

Leanne.

Re: Sim only

Candice2006 — Thu, 02 Feb 2023 17:22:20 GMT

Thank you

so I’m still waiting for another email? Should that be soon

Re: Sim only

Leanne_T — Thu, 02 Feb 2023 17:24:28 GMT

This would be within the next 24 hours @Candice2006

If you would like to check the order has all been set up please call us on 0800 956 6000.

Leanne.