https://community.ee.co.uk/t5/Orders/New-phone/m-p/1224611#M65664 <P>Called up on Saturday&nbsp; just past to upgrade&nbsp; my phone&nbsp; and they have not gave me a reference number&nbsp; &nbsp; or anything&nbsp; like&nbsp; that no emails&nbsp; with&nbsp; no texts&nbsp; with it&nbsp;</P> Tue, 31 Jan 2023 08:25:08 GMT Ricki4 2023-01-31T08:25:08Z https://community.ee.co.uk/t5/Orders/New-phone/m-p/1224611#M65664 <P>Called up on Saturday&nbsp; just past to upgrade&nbsp; my phone&nbsp; and they have not gave me a reference number&nbsp; &nbsp; or anything&nbsp; like&nbsp; that no emails&nbsp; with&nbsp; no texts&nbsp; with it&nbsp;</P> Tue, 31 Jan 2023 08:25:08 GMT https://community.ee.co.uk/t5/Orders/New-phone/m-p/1224611#M65664 Ricki4 2023-01-31T08:25:08Z https://community.ee.co.uk/t5/Orders/New-phone/m-p/1224624#M65666 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1868869">@Ricki4</a>.</P> <P>Did you not get a confirmation email? Can you check your junk/spam folders?</P> <P>If you don't have an email, you'll need to contact our Customer Care team for an update.</P> <P>Jon</P> Tue, 31 Jan 2023 10:22:18 GMT https://community.ee.co.uk/t5/Orders/New-phone/m-p/1224624#M65666 Jon_K 2023-01-31T10:22:18Z