topic Re: Successful? in Orders

Successful?

Lianneoox — Mon, 30 Jan 2023 17:15:23 GMT

I ordered a phone last night.

Had a successful order email with reference number and paid the upfront cost.

Does this mean that I have passed the credit check. Thankyou.

Leanne_T — Mon, 30 Jan 2023 17:40:13 GMT

Thanks for coming here.

If there are any problems following the application or further details are needed you will be contacted to let you know.

If the order is successful, DPD will be in touch to let you know when the phone will be delivered.

Thanks.

Leanne.

Lianneoox — Mon, 30 Jan 2023 18:00:52 GMT

Why would they say its successful order, if its not though surely that's
misleading?

Leanne_T — Mon, 30 Jan 2023 18:05:42 GMT

If you have a successful email for the order and a confirmation email this should have all gone through for you @Lianneoox

If for any reason we would need further information for the new account, we would be in touch to let you know.

If you would like to make sure the order is on it's way, you can call us on 0800 956 6000 and the team will be happy to help.

Leanne 🙂