Order/purchase date

LYNN2710 — Fri, 27 Jan 2023 18:55:26 GMT

Hi..

I upgraded my phone on 27th December 2022,

I recently recieved a text from Samsung telling me that I can claim a fre gift.

I filled in the relevant info on a claim form buteI've recieved an email back from Samsung asking me for the order/purchase date. Unfortunately its not written on the dispatch note nor is it on the order confirmation email from EE. Any ideas on how I can find this info please?

Lynn

Re: Order/purchase date

Christopher_G — Sat, 28 Jan 2023 08:37:26 GMT

Hi @LYNN2710

Welcome to the community.

If you speak to our Mobile Care team, they'll be able to send you a proof of purchase document that you can use. 🙂

Chris

topic Re: Order/purchase date in Orders

Order/purchase date

Re: Order/purchase date