https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223695#M65572 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3403085">@Andri17</a>.&nbsp;</P> <P>Has a payment been taken from yourself of £40 but the order has not progressed?</P> <P>If yes, please give us a call on 0800 956 6000.&nbsp;</P> <P>Katie</P> Fri, 27 Jan 2023 16:52:27 GMT Katie_J 2023-01-27T16:52:27Z https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223675#M65571 <P>Hello, please tell me how can I return £ 40 for paying for an order that did not go through? since 01/05/2023?</P><HR /><P>&nbsp;</P> Fri, 27 Jan 2023 16:18:07 GMT https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223675#M65571 Andri17 2023-01-27T16:18:07Z https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223695#M65572 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3403085">@Andri17</a>.&nbsp;</P> <P>Has a payment been taken from yourself of £40 but the order has not progressed?</P> <P>If yes, please give us a call on 0800 956 6000.&nbsp;</P> <P>Katie</P> Fri, 27 Jan 2023 16:52:27 GMT https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223695#M65572 Katie_J 2023-01-27T16:52:27Z https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223723#M65574 <P>when the order was placed, a fee of £40 was charged after a call from your employee, I canceled the order, he said ok no problem and the money in the amount of £40 was not returned to me when will my money be returned to me?</P> Fri, 27 Jan 2023 18:25:54 GMT https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223723#M65574 Andri17 2023-01-27T18:25:54Z https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223725#M65575 <P>Thanks for getting back to us <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3403085">@Andri17</a>.&nbsp;</P> <P>Did you cancel this on January 5th 2023?</P> <P>Katie</P> Fri, 27 Jan 2023 18:27:09 GMT https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223725#M65575 Katie_J 2023-01-27T18:27:09Z https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223727#M65576 <P><SPAN>January 9th 2023&nbsp;</SPAN></P><P><SPAN>when your employee called</SPAN></P> Fri, 27 Jan 2023 18:30:20 GMT https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223727#M65576 Andri17 2023-01-27T18:30:20Z https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223730#M65577 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3403085">@Andri17</a>.&nbsp;</P><P>I would recommend giving us a call on 0800 956 6000 so our customer care team can chase your refund.&nbsp;</P><P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 27 Jan 2023 18:31:41 GMT https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223730#M65577 Katie_J 2023-01-27T18:31:41Z https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223731#M65578 <P>I can't call because I don't speak English</P> Fri, 27 Jan 2023 18:33:36 GMT https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223731#M65578 Andri17 2023-01-27T18:33:36Z https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223735#M65579 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3403085">@Andri17</a>.&nbsp;</P> <P>We have no account access here on the community so we can't access your account.&nbsp;</P> <P>I have replied to your private message.&nbsp;</P> <P>Katie</P> Fri, 27 Jan 2023 18:45:55 GMT https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223735#M65579 Katie_J 2023-01-27T18:45:55Z https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223737#M65580 <P>ok then how can i solve my problem if one of your employees can't help me ?</P> Fri, 27 Jan 2023 18:50:12 GMT https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223737#M65580 Andri17 2023-01-27T18:50:12Z https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223743#M65582 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3403085">@Andri17</a>.</P> <P>Please check your community inbox <A href="https://community.ee.co.uk/t5/notes/privatenotespage" target="_blank">HERE</A>.&nbsp;</P> <P>Katie</P> <P>&nbsp;</P> Fri, 27 Jan 2023 18:55:38 GMT https://community.ee.co.uk/t5/Orders/%D0%9A%D0%B0%D0%BA-%D1%8F-%D0%BC%D0%BE%D0%B3%D1%83-%D0%B2%D0%B5%D1%80%D0%BD%D1%83%D1%82%D1%8C-%D1%81%D0%B2%D0%BE%D0%B9-%D0%B4%D0%B5%D0%BD%D1%8C%D0%B3%D0%B8/m-p/1223743#M65582 Katie_J 2023-01-27T18:55:38Z