topic Re: Upgrade my plan & device in Orders

Upgrade my plan & device

Bouzigues — Thu, 26 Jan 2023 19:24:56 GMT

Hi, yesterday upgrade my plan and device, I want to know about the delivery, at the moment I didn’t received any information, thank you

Re: Upgrade my plan & device

Chris_B — Thu, 26 Jan 2023 19:48:42 GMT

@Bouzigues once a device has been allocated to you you receive a tracking number, at that point you should also receive a delivery day and time slot of that delivery.

Did you receive a confirmation of order ?

Re: Upgrade my plan & device

Bouzigues — Thu, 26 Jan 2023 21:55:52 GMT

Hi
I didn’t received anything, thank you

Re: Upgrade my plan & device

Leanne_T — Fri, 27 Jan 2023 08:08:57 GMT

Hi @Bouzigues

Thanks for coming here.

Have you checked your junk/spam folder for the email to confirm the order?

Speak soon.

Leanne.