topic Re: Giftcard in Orders

Giftcard

Becky108 — Sat, 19 Nov 2022 19:41:13 GMT

I have used placed an order for my upgrade of a Samsung 22 +. I have recieved my confirmation email but it does not show a giftcard, will I still recieve it?

Re: Giftcard

XRaySpeX — Sat, 19 Nov 2022 20:51:40 GMT

you should receive a text to claim it about 15 - 30 days after your purchase.

Re: Giftcard

rksplendid — Sat, 21 Jan 2023 17:38:17 GMT

I also upgraded to a phone with the promise of a free giftcard, have been chasing this since November, its now January and still no update. EE keep sending me in circles without any proper answer. This must have been a scam they used to sell clear stock.

Re: Giftcard

James_B — Sun, 22 Jan 2023 08:41:59 GMT

Hi @rksplendid,

Welcome to the EE Community. 🙂

I'm sorry to hear you haven't received your gift card. Has a member of our Customer Care Team chased it up for you?

James