topic How do you know if you passed the credit check in Orders

How do you know if you passed the credit check

Angie43 — Sat, 21 Jan 2023 21:33:39 GMT

I placed an order yesterday and I got this email. It says I need to call to discuss but says to wait for dpd to send delivery details, does this mean it’s passed or not?

Re: How do you know if you passed the credit check

Northerner — Sat, 21 Jan 2023 22:30:07 GMT

Hi @Angie43

If you've received a please call email your order is on hold and EE need to confirm some details.

Thanks

Re: How do you know if you passed the credit check

Angie43 — Sat, 21 Jan 2023 22:34:25 GMT

They’ve further sent me direct debit information since but it went into junk does that mean it’s all gone through?

thank you for your reply

Re: How do you know if you passed the credit check

James_B — Sun, 22 Jan 2023 10:31:46 GMT

Hi @Angie43,

Please get in touch with our Sales Team to discuss your order if the email has requested you call.

Thanks

James