https://community.ee.co.uk/t5/Orders/No-order-confirmation/m-p/1220334#M65286 <P>Hey there, I was due an upgrade, so did so though the EE website. At the final stage it just took me back to the EE homepage. No confirmation or order numbers. No confirmation email, but the upfront cost of the phone has left my account! Please help.</P><P>Cheers, Ash</P> Mon, 16 Jan 2023 14:25:41 GMT Ashbrown23 2023-01-16T14:25:41Z https://community.ee.co.uk/t5/Orders/No-order-confirmation/m-p/1220334#M65286 <P>Hey there, I was due an upgrade, so did so though the EE website. At the final stage it just took me back to the EE homepage. No confirmation or order numbers. No confirmation email, but the upfront cost of the phone has left my account! Please help.</P><P>Cheers, Ash</P> Mon, 16 Jan 2023 14:25:41 GMT https://community.ee.co.uk/t5/Orders/No-order-confirmation/m-p/1220334#M65286 Ashbrown23 2023-01-16T14:25:41Z https://community.ee.co.uk/t5/Orders/No-order-confirmation/m-p/1220363#M65289 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2119097">@Ashbrown23</a></P> <P>Welcome to the community.</P> <P>It sounds like it's gone through, since the money has been taken from your account. Has an email definitely not gone into your spam/junk folder?</P> <P>Chris</P> Mon, 16 Jan 2023 16:22:07 GMT https://community.ee.co.uk/t5/Orders/No-order-confirmation/m-p/1220363#M65289 Christopher_G 2023-01-16T16:22:07Z