https://community.ee.co.uk/t5/Orders/Upgrade-Question/m-p/1219636#M65205 <P>Hello I recently upgraded my phone but was sent the wrong colour. I have now returned this phone and has confirmation from DPD that the phone has been returned. Can someone please confirm whether I can now start the upgrade process again? I would like to go into store and get the device same day.&nbsp;</P> Sat, 14 Jan 2023 08:32:56 GMT CarolynB 2023-01-14T08:32:56Z https://community.ee.co.uk/t5/Orders/Upgrade-Question/m-p/1219636#M65205 <P>Hello I recently upgraded my phone but was sent the wrong colour. I have now returned this phone and has confirmation from DPD that the phone has been returned. Can someone please confirm whether I can now start the upgrade process again? I would like to go into store and get the device same day.&nbsp;</P> Sat, 14 Jan 2023 08:32:56 GMT https://community.ee.co.uk/t5/Orders/Upgrade-Question/m-p/1219636#M65205 CarolynB 2023-01-14T08:32:56Z https://community.ee.co.uk/t5/Orders/Upgrade-Question/m-p/1219641#M65206 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3372920">@CarolynB</a>&nbsp;</P> <P>It can take 14 days to process a return. When was it returned?</P> <P>Thanks&nbsp;</P> Sat, 14 Jan 2023 08:44:07 GMT https://community.ee.co.uk/t5/Orders/Upgrade-Question/m-p/1219641#M65206 Northerner 2023-01-14T08:44:07Z