topic Re: New customer sim only order in Orders

New customer sim only order

Brown2805 — Wed, 11 Jan 2023 19:25:34 GMT

Hi I have placed a order as a new customer for a sim only but I have been told they need to speak to me to confirm some details in the next 48 hours what questions do they ask I have never had this done before thanks if anyone can help thank you

Re: New customer sim only order

XRaySpeX — Wed, 11 Jan 2023 19:59:31 GMT

If they've asked to speak to you then you you need to call them or your order will not proceed. It could be anything from your credit standing to the spelling of your name.

Re: New customer sim only order

Leanne_T — Thu, 12 Jan 2023 07:49:35 GMT

Morning @Brown2805

Thanks for coming here.

If the team have requested further details, please call us and they will go through everything with you 🙂

You can call us on 0800 956 6000.

Leanne 🙂