topic Re: S22 Ultra 512 in Orders

S22 Ultra 512

DaveV876 — Wed, 11 Jan 2023 15:35:32 GMT

Anyone know how long they take to restock phones?

I ordered this on the 29-12-22 and the person I spoke to on the phone never finalised my order and they haven't been in stock since! I know they do the 128 and 256 versions, but I don't want those.

Also, anyone know how long the 'offers' last with them. The one I chose, I could claim a Chromebook. At this rate, it feels like that offer won't be available by the time they have them back in stock.

Thanks for any info.

Re: S22 Ultra 512

James_B — Wed, 11 Jan 2023 17:50:02 GMT

Hi @DaveV876,

Welcome to the EE Community. 🙂

I'm sorry to hear the phone you ordered is still out of stock. We'll send you a text message with tracking details as soon as stock arrives to fulfil your order.

You have a full 60 days from the purchase date to claim your Chromebook.

Hope this helps.

James

Re: S22 Ultra 512

DaveV876 — Wed, 11 Jan 2023 18:17:13 GMT

Hi James.

So my phone is still on order, or...?

Also, if they take too long to get more stock in. Will that offer still be available to claim a Chromebook? Is there a time limit for that offer?

Thanks.

Re: S22 Ultra 512

James_B — Wed, 11 Jan 2023 18:23:06 GMT

Hi @DaveV876,

Yes, your order will remain in place until stock arrives.

The qualifying date for the offer is when your order was placed, rather than when your phone is dispatched.

Hope this helps.

James

Re: S22 Ultra 512

DaveV876 — Wed, 11 Jan 2023 18:30:01 GMT

Hi James.

That's brilliant! Thanks for the reply.

Re: S22 Ultra 512

James_B — Wed, 11 Jan 2023 18:34:29 GMT

No problem @DaveV876 🙂

James