topic Upgrade in Orders

Upgrade

Soph891 — Sat, 07 Jan 2023 16:20:39 GMT

Hi, I am in the process of upgrading. Waiting for my new device (Samsung Flip 4), but have received a text today stating my plan has been updated to an IPhone plan. This doesn't sound right, please could I have some help?

Re: Upgrade

Chris_B — Sat, 07 Jan 2023 16:27:47 GMT

@Soph891 You’ll have to call customer services about this.

Re: Upgrade

Leanne_T — Sun, 08 Jan 2023 08:15:08 GMT

Hi @Soph891

Thanks for coming here.

If you give us a call on 150 the team will be happy to get this checked for you.

Thanks 🙂

Leanne.