topic Re: Order in Orders

Order

Alfiebug — Sat, 24 Dec 2022 11:53:54 GMT

Hi I added a Xbox s series to my plan on the 18th of December but have not been sent a delivery date. Can anyone help

Re: Order

Leanne_T — Sat, 24 Dec 2022 11:59:27 GMT

Hi @Alfiebug

Thanks for coming here.

The EE Shop is showing, expect dispatch within 1-7 days for the Xbox Series S.

If you would like an update, please call us on 150 and the team will check this for you 🙂

Leanne.

Re: Order

Alfiebug — Mon, 02 Jan 2023 09:34:16 GMT

I’ve been waiting for my add to plan order for Xbox series s. I have confirmation order number but when I go to tracker it says can’t find your order. I have not received a delivery text stating my delivery date. Been wailing since 18th December. What is happening with my order?

Re: Order

Northerner — Mon, 02 Jan 2023 11:27:07 GMT

Hi @Alfiebug

You'll need to speak to EE CS on 150 about this issue.

Thanks