topic Re: Opening hours in Orders

Opening hours

Harry2901 — Sun, 01 Jan 2023 09:14:42 GMT

What hours is customer services open today they want more info of of me for my new phone order but I can’t give it to them because they keep saying there closed

Re: Opening hours

Northerner — Sun, 01 Jan 2023 09:37:47 GMT

Hi @Harry2901

Have you checked EE order tracking?

https://myaccount.ee.co.uk/orderdetails

Thanks

Re: Opening hours

Harry2901 — Sun, 01 Jan 2023 09:39:01 GMT

I have tried to but it won’t let me as they need to confirm a few details before they can send the item out

Re: Opening hours

Chris_B — Sun, 01 Jan 2023 10:52:27 GMT

@Harry2901 Doesn’t say that when I call. I get the standard greeting messages.

Re: Opening hours

Katie_B — Tue, 03 Jan 2023 08:23:20 GMT

Good morning @Harry2901.

Have you been able to get in touch with our customer care team?

Katie