topic Re: My order in Orders

My order

Macauleyoliver — Fri, 30 Dec 2022 17:35:17 GMT

My name is macauley oliver my mum place an order this morning for an iphone 14 its take 30 pounds out my bank but ive not had an email to say the ordee as gone tho

Re: My order

Chris_B — Fri, 30 Dec 2022 18:00:12 GMT

@Macauleyoliver As your mum called customer service did she give her email address? Has she checked her spam folder ? Your mum is the account holder as she placed to the order so she’ll have to be the one who calls customer services if needs be

Re: My order

Macauleyoliver — Fri, 30 Dec 2022 18:02:52 GMT

They told her when she rang because she put the order in my name they need
to talk to me

Re: My order

Leanne_T — Sat, 31 Dec 2022 07:49:22 GMT

Hi @Macauleyoliver

In this case, please call us on 150 and the team will make sure the order has been processed and provide an update 🙂

Leanne.