topic Re: iphone 14 pro in Orders

iphone 14 pro

ashley151 — Fri, 30 Dec 2022 13:41:19 GMT

Hi,

i ordered an iphone 14 pro black. 128g on 2nd december to collect from my local store but haven't heard anything since. the website now says the phones are in stock. is there any guidance as to when i'll receive mine?

Thanks

Re: iphone 14 pro

Jon_K — Fri, 30 Dec 2022 14:47:30 GMT

Hi @ashley151.

Did you get a confirmation email containing tracking information?

Jon

Re: iphone 14 pro

ashley151 — Fri, 30 Dec 2022 14:52:44 GMT

No, i've had nothing since being in store placing the order

Re: iphone 14 pro

Jon_K — Fri, 30 Dec 2022 14:56:35 GMT

Thanks @ashley151.

I'd recommend getting in touch with our Customer Care team so they can check your order and give you an update.

Jon

Re: iphone 14 pro

ashley151 — Fri, 30 Dec 2022 14:57:59 GMT

would you be able to give me a contact number please

Re: iphone 14 pro

Jthomas941 — Fri, 30 Dec 2022 15:10:53 GMT

08009566042 is the number for customer care,

hopefully they'll be able to help