topic Re: Iphone 14 pro upgrade in Orders

Iphone 14 pro upgrade

hannah2630 — Wed, 28 Dec 2022 17:21:08 GMT

Hi all, I ordered an upgrade on Xmas eve, but the tracking number says they can provide any updates. It was 14 pro in midnight. It said 1 day shipping (I know with Xmas it will be different) but does anyone know if any delays .?

Re: Iphone 14 pro upgrade

AlexK1999 — Wed, 28 Dec 2022 18:05:58 GMT

Hi, don’t know if this helps at all (apologies if it doesn’t). I ordered a pro max on the 23rd and I was told that there could be delays with stock, I do know there’s issues with one of the warehouses in China.

I could be waiting for mine until January (may not be the case with yours), but this may be the reason

Re: Iphone 14 pro upgrade

Christopher_G — Thu, 29 Dec 2022 08:39:00 GMT

Hi @hannah2630

Welcome to the community.

Was it definitely an iPhone 14 Pro and not an iPhone 14 Plus? I can't see a Midnight version of the Pro. Also, which memory size did you choose?

Chris

Re: Iphone 14 pro upgrade

hannah2630 — Thu, 29 Dec 2022 15:41:15 GMT

Sorry yes plus not pro.

Phone 14 Plus

128GB Midnight

Re: Iphone 14 pro upgrade

Christopher_G — Thu, 29 Dec 2022 15:45:34 GMT

Thanks for confirming, @hannah2630.

The current estimate for that device is to expect dispatch within 14 days. DPD will be in touch with order tracking information when it's ready to be delivered.

Chris

Re: Iphone 14 pro upgrade

hannah2630 — Thu, 29 Dec 2022 15:47:41 GMT

Ok thanks for help, when I ordered it said one day which is why I ordered. Can you tell me the best way to speak to someone about this.

Re: Iphone 14 pro upgrade

Katie_B — Fri, 30 Dec 2022 07:25:54 GMT

Hi @hannah2630.

If you wish to discuss your order please give us a call on either 150 or 0800 079 8586.

Katie