topic Re: New Phone Delivery Delay in Orders

New Phone Delivery Delay

Doshingham — Thu, 29 Dec 2022 11:52:13 GMT

Upgraded to the Pixel 7 Pro Snow on the 26th December. It did say in stock and dispatched within 1 working day, but no updates since and tracking the order just says "Sorry, we can't show your order details right now."

Obviously this is a holiday period and I know it will be delayed to some extent, but just wanted any kind of update as to when normal service will resume and a rough ETA on delivery if possible?

Re: New Phone Delivery Delay

Katie_B — Thu, 29 Dec 2022 13:23:16 GMT

Hello @Doshingham.

Thanks for ordering with us.

Could you please confirm what memory size you ordered?

I would love to see if I can look into this further for you.

Katie

Re: New Phone Delivery Delay

Doshingham — Thu, 29 Dec 2022 18:05:59 GMT

Hi Katie,

It was the 128gb version.

Re: New Phone Delivery Delay

Katie_B — Fri, 30 Dec 2022 07:11:16 GMT

Thanks for getting back to me @Doshingham.

I have checked and can confirm this phone is in stock.

Please give us a call on 150 so our customer care team can chase your order further.

Katie