topic no sim cards arrived in Orders

no sim cards arrived

Toto65 — Sun, 25 Dec 2022 08:47:19 GMT

2 sim cards ordered at least 3 weeks ago not arrived for xmas gifts ,where do i go from here i realise there have been postal strikes but gutted

Re: no sim cards arrived

Chris_B — Sun, 25 Dec 2022 10:51:14 GMT

@Toto65 You could call customer services about this then inquire why you’ve not got them yet as should have had them by now even with the postal strikes.

Re: no sim cards arrived

Northerner — Sun, 25 Dec 2022 11:00:12 GMT

Hi @Toto65

Bit late now as you could have done something yesterday as stores were open. If they are PAYG Sims then get two from the supermarket tomorrow.

Not much you can do about the postal strike.

Thanks

Re: no sim cards arrived

Toto65 — Sun, 25 Dec 2022 12:08:52 GMT

contract SIMS but thanks for response ,Merry christmas

Sent from my iPhone

Re: no sim cards arrived

Leanne_T — Mon, 26 Dec 2022 07:58:28 GMT

Hi @Toto65

I'm sorry to hear this.

Please call us on 0800 079 8586 and the team can get this looked into further for you.

Leanne.