https://community.ee.co.uk/t5/Orders/Upgrade/m-p/1213089#M64254 <P>Hi, I have completed an upgrade online, and £30 up front cost has been taken from my account, however I have received no confirmation and device is still sitting in basket. Any ideas?&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/342352">@EEupgrade</a>&nbsp;</P> Fri, 23 Dec 2022 21:50:45 GMT Marias310 2022-12-23T21:50:45Z https://community.ee.co.uk/t5/Orders/Upgrade/m-p/1213089#M64254 <P>Hi, I have completed an upgrade online, and £30 up front cost has been taken from my account, however I have received no confirmation and device is still sitting in basket. Any ideas?&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/342352">@EEupgrade</a>&nbsp;</P> Fri, 23 Dec 2022 21:50:45 GMT https://community.ee.co.uk/t5/Orders/Upgrade/m-p/1213089#M64254 Marias310 2022-12-23T21:50:45Z https://community.ee.co.uk/t5/Orders/Upgrade/m-p/1213151#M64263 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3326925">@Marias310</a></P> <P>Welcome to the community.</P> <P>I recommend speaking to our <A href="https://ee.co.uk/contact-ee" target="_blank">Mobile Care team</A> to see if the order has gone through or not.&nbsp;</P> <P>Chris</P> Sat, 24 Dec 2022 08:16:45 GMT https://community.ee.co.uk/t5/Orders/Upgrade/m-p/1213151#M64263 Christopher_G 2022-12-24T08:16:45Z