topic Re: iPhone 14 pro in Orders

iPhone 14 pro

Gav0man — Wed, 21 Dec 2022 14:27:23 GMT

I have been waiting nearly 3 months since ordering the new iPhone, any idea when I will receive it?

Katie_B — Wed, 21 Dec 2022 15:18:01 GMT

Good afternoon @Gav0man.

Welcome to the EE Community.

Could you please confirm what colour and memory size iPhone 14 Pro you ordered?

Did you receive a confirmation email?

Speak soon,

Katie.

Gav0man — Wed, 21 Dec 2022 15:35:06 GMT

Hi it was black and 128gb and yes I got a confirmation email

James_B — Thu, 22 Dec 2022 07:56:39 GMT

I would have expected you to have received this by now.

Please get in touch with Customer Care so a member of the team can check the status of your order.

Thanks

James

Gav0man — Thu, 22 Dec 2022 12:30:05 GMT

Hi @James_B only issue being I can’t phone customer care as I don’t have a phone to phone them with

James_B — Thu, 22 Dec 2022 12:37:11 GMT

You can chat with Customer Care online here.

Hope this helps. 🙂

James

Gav0man — Thu, 22 Dec 2022 13:00:11 GMT

Hi @James_B spoke with customer care online and they advised me to phone

James_B — Thu, 22 Dec 2022 13:14:18 GMT

If you need to speak to the sales team, they can be contacted on 0800 956 6000.

Hope this helps. 🙂

James