topic Re: Order tracking in Orders

Order tracking

Surubelpiulita — Wed, 21 Dec 2022 20:57:19 GMT

Hi! I ordered a Samsung phone on 16 Dec , I received the email confirmation with the tracking number and I can’t track it on the ee website…. And didn’t receive any email…. What is happening? Thanks!

Re: Order tracking

Katie_B — Thu, 22 Dec 2022 08:41:29 GMT

Hello @Surubelpiulita.

Welcome to the community.

Could you please confirm what Samsung phone you ordered? also if you could provide us with the colour and memory size so we can look into this further.

Speak soon,

Katie 🙂

Re: Order tracking

Surubelpiulita — Thu, 22 Dec 2022 09:08:52 GMT

It’s a Samsung Galaxy Z Flip4 128GB Bora Purple

Sent from Yahoo Mail for iPhone

Re: Order tracking

Surubelpiulita — Thu, 22 Dec 2022 09:10:31 GMT

Hi Katie! It’s a Samsung Galaxy Z Flip4 128GB Bora Purple

Re: Order tracking

Katie_B — Thu, 22 Dec 2022 09:16:57 GMT

Hi @Surubelpilulita.

There is no updates available regarding this phone.

I would recommend giving us a call so customer care team can look further into your account.

Katie.