topic iPhone 14 Pro Delivery Delay in Orders

iPhone 14 Pro Delivery Delay

Rflower — Thu, 15 Dec 2022 16:35:39 GMT

Ordered an iPhone 14 Pro 128gb deep purple on 15/11 and the email said dispatched within 1 day. Got a text to say call ee- this was their customer services team advising there is a back order and to expect delivery at the end of November.
It’s now mid December and not heard a thing from ee.
Has anyone had one of these phones and how long was your wait? Super tempted to cancel and keep my iPhone 12.

Re: iPhone 14 Pro Delivery Delay

Northerner — Thu, 15 Dec 2022 18:06:31 GMT

Hi @Rflower

There are many threads if you use the search.

Keep checking EE order tracking:

https://myaccount.ee.co.uk/orderdetails

Nothing EE can do as they don't manufacturer these handsets.

Thanks

Re: iPhone 14 Pro Delivery Delay

billybrownhill — Fri, 16 Dec 2022 01:05:14 GMT

I ordered my purple 14 Pro Max in October. I’m still waiting. Been 2 months and all EE can tell me is there’s a backlog. They’ve also billed me for not returning my previous device. And I just keep getting bounced around their call centre with no one knowing what’s going on.

Re: iPhone 14 Pro Delivery Delay

Christopher_G — Fri, 16 Dec 2022 08:10:43 GMT

Hi @billybrownhill

Welcome to the community.

Have you actually been charged for not sending your device back? You shouldn't be until your new one arrives.

Which memory size did you choose?

Chris

Re: iPhone 14 Pro Delivery Delay

Linda457 — Sun, 18 Dec 2022 09:49:39 GMT

If you can get to speak to right person there is issues with the manufactures factory in China was told this on the phone when called them on Wednesday x

Re: iPhone 14 Pro Delivery Delay

Linda457 — Sun, 18 Dec 2022 09:50:54 GMT

If you can get to speak to right person there is issues with the manufactures factory in China was told this on the phone when called them on Wednesday