https://community.ee.co.uk/t5/Orders/Upgrade/m-p/1209300#M63704 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1266677">@Hewi00787</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>You will need to ring customer service as they obviously need some more details, otherwise your order will not be processed, that is why they sent that email asking for some details. This is not customer service and there is no access to accounts , this is a public forum.</P> Mon, 12 Dec 2022 16:47:46 GMT Schockwave 2022-12-12T16:47:46Z https://community.ee.co.uk/t5/Orders/Upgrade/m-p/1209292#M63701 <P>Hi I got an email saying they need to confirm some details on my upgrade&nbsp;</P> Mon, 12 Dec 2022 16:35:55 GMT https://community.ee.co.uk/t5/Orders/Upgrade/m-p/1209292#M63701 Hewi00787 2022-12-12T16:35:55Z https://community.ee.co.uk/t5/Orders/Upgrade/m-p/1209300#M63704 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1266677">@Hewi00787</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>You will need to ring customer service as they obviously need some more details, otherwise your order will not be processed, that is why they sent that email asking for some details. This is not customer service and there is no access to accounts , this is a public forum.</P> Mon, 12 Dec 2022 16:47:46 GMT https://community.ee.co.uk/t5/Orders/Upgrade/m-p/1209300#M63704 Schockwave 2022-12-12T16:47:46Z