https://community.ee.co.uk/t5/Orders/Upgrade-Swap/m-p/1209183#M63680 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1564618">@antwalsh</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>Have you spoken to EE about this, as that would be the best place to sort this out, as this is not customer service and there is no account access here?</P> Mon, 12 Dec 2022 12:09:36 GMT Schockwave 2022-12-12T12:09:36Z https://community.ee.co.uk/t5/Orders/Upgrade-Swap/m-p/1209139#M63678 <P>So i had an upgrade which was cancelled which i'm completely fine with but since then i keep getting messages sayin if i don't send my phone i'm using now they're gonna charge me £275 ... and i just confused&nbsp;</P> Mon, 12 Dec 2022 10:20:27 GMT https://community.ee.co.uk/t5/Orders/Upgrade-Swap/m-p/1209139#M63678 antwalsh 2022-12-12T10:20:27Z https://community.ee.co.uk/t5/Orders/Upgrade-Swap/m-p/1209183#M63680 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1564618">@antwalsh</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>Have you spoken to EE about this, as that would be the best place to sort this out, as this is not customer service and there is no account access here?</P> Mon, 12 Dec 2022 12:09:36 GMT https://community.ee.co.uk/t5/Orders/Upgrade-Swap/m-p/1209183#M63680 Schockwave 2022-12-12T12:09:36Z