https://community.ee.co.uk/t5/Orders/Ordered-new-phone/m-p/1208784#M63661 <P>Hi</P><P>I have nothing from DPD at all. no text or email</P> Sun, 11 Dec 2022 13:29:37 GMT ell96 2022-12-11T13:29:37Z https://community.ee.co.uk/t5/Orders/Ordered-new-phone/m-p/1208740#M63656 <P>I ordered a Samsung galaxy s22 ultra phantom white on the 4th December, I had an email once I have purchased the phone and it said its on it way with the order tracking number. I have tried to track it since I have ordered the phone on the ee website but it said "sorry we can't show your information". Would like to know why the delay please.&nbsp;</P> Sun, 11 Dec 2022 10:23:39 GMT https://community.ee.co.uk/t5/Orders/Ordered-new-phone/m-p/1208740#M63656 ell96 2022-12-11T10:23:39Z https://community.ee.co.uk/t5/Orders/Ordered-new-phone/m-p/1208769#M63658 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2747492">@ell96</a>.</P> <P>Have you had any contact from DPD?</P> <P>They'll let you know when your order is ready to be delivered.</P> <P>Jon</P> Sun, 11 Dec 2022 13:10:08 GMT https://community.ee.co.uk/t5/Orders/Ordered-new-phone/m-p/1208769#M63658 Jon_K 2022-12-11T13:10:08Z https://community.ee.co.uk/t5/Orders/Ordered-new-phone/m-p/1208784#M63661 <P>Hi</P><P>I have nothing from DPD at all. no text or email</P> Sun, 11 Dec 2022 13:29:37 GMT https://community.ee.co.uk/t5/Orders/Ordered-new-phone/m-p/1208784#M63661 ell96 2022-12-11T13:29:37Z https://community.ee.co.uk/t5/Orders/Ordered-new-phone/m-p/1208801#M63663 <P>Thanks <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2747492">@ell96</a>.</P> <P>If you're unable to track it online and you haven't heard from DPD, the best thing to do would be to contact our Customer Care team.</P> <P>They'll be able to access your account and give you an update.</P> <P>Jon</P> Sun, 11 Dec 2022 14:35:31 GMT https://community.ee.co.uk/t5/Orders/Ordered-new-phone/m-p/1208801#M63663 Jon_K 2022-12-11T14:35:31Z