topic Re: Glass in Orders

Glass

Shereebees23 — Sat, 10 Dec 2022 22:20:20 GMT

I just want to buy the xrai but it won’t let me unless I connect with ee

Re: Glass

XRaySpeX — Sat, 10 Dec 2022 22:44:05 GMT

@Shereebees23 : Do you already have a mobile phone or SIM contract with EE? You cannot buy an accessory online unless you already have a mobile phone or SIM contract from EE. You are expected to pay for it along with your existing EE mobile plan. That's why it's telling you to login to upgrade your existing plan or add another device.

You can however order these from any EE Store & if they don't stock them they will order them in from another store that does via their Sales Plus system.

Re: Glass

Danscarfe — Sun, 11 Dec 2022 03:54:31 GMT

You can order the glasses in store as a non-customer. If you get stuck email support@xrai.glass and we can help