topic Non delivery of phone ordered on Saturday 3 Rd December in Orders

Non delivery of phone ordered on Saturday 3 Rd December

Grouchy1 — Wed, 07 Dec 2022 17:18:36 GMT

Hi
I upgraded my phone contract on 3rd December and a new iPhone 11 was supposed to have been delivered to me but I keep getting texts from dpd saying my order is delaying. I do not have an order number but I am sure you can find it by my phone number so please advise when I will get the phone or I will have to cancel my upgrade. Thanks

Re: Non delivery of phone ordered on Saturday 3 Rd December

Leanne_T — Wed, 07 Dec 2022 17:50:02 GMT

Hi @Grouchy1

Thanks for coming here.

Once the order has been dispatched and DPD have this, you would need to contact DPD for further details on why this has been delayed.

I hope you get your order soon.

Leanne.