topic Sim delivery in Orders

Sim delivery

Hughsy2 — Wed, 07 Dec 2022 13:09:57 GMT

Just had a message from dpd my new sim has been delayed its still in Hinkley did depot has anyone else had this problem and was it resolved before other provider turns sim off

Re: Sim delivery

Chris_B — Wed, 07 Dec 2022 13:20:59 GMT

@Hughsy2 Did you request your number to port over to EE ? If you did your other network sim will remain active until you activate the EE sim to have your number moved to it. If you’re not keeping your number did you give notice of termination for that other network?

Re: Sim delivery

Hughsy2 — Wed, 07 Dec 2022 13:34:08 GMT

Hi yes I'm keeping the same number

Re: Sim delivery

Leanne_T — Wed, 07 Dec 2022 14:25:35 GMT

Hi @Hughsy2

Once you have received the SIM card and used this, the number will transfer the next working day.

Leanne