topic ORDER QUERY in Orders

ORDER QUERY

LV6017 — Mon, 05 Dec 2022 22:49:22 GMT

Hi, Yesterday I booked iphone 14 pro deep purple with 256GB & 5GB data. Payment was completed from me... But with My order number, i am not able to track my order... There is no information about my product. Kindly Help Me.

Re: ORDER QUERY

Christopher_G — Tue, 06 Dec 2022 08:38:30 GMT

Hi @LV6017

Welcome to the community.

The current estimate for that model is to expect dispatch within 7 days. When it's ready to be delivered, DPD will be in touch with you with tracking information.

Chris

Re: ORDER QUERY

LV6017 — Tue, 06 Dec 2022 11:09:15 GMT

I got a mail, saying not able to order because of credit check. Kindly refund my payment which is pending £100.

Sent from my iPhone

Re: ORDER QUERY

Christopher_G — Tue, 06 Dec 2022 11:39:27 GMT

I'm sorry to hear that, @LV6017.

Any payments will be refunded automatically.

Chris