topic Re: Order in Orders

Order

Deco04 — Mon, 05 Dec 2022 08:22:16 GMT

Hi I’ve ordered and it’s not went any further but taking £30 from my account do you get this back

Jon_K — Mon, 05 Dec 2022 10:39:57 GMT

What did you order?

Did you get a confirmation email?

Jon

Deco04 — Mon, 05 Dec 2022 10:42:15 GMT

Hi it was a Samsung, I got email with order number and they have taken £30
upfront payment

Jon_K — Mon, 05 Dec 2022 12:34:40 GMT

If you got an email with an order number, this means your order has gone through, @Deco04.

Are you able to track it online?

Jon

Deco04 — Mon, 05 Dec 2022 12:57:15 GMT

Nope it says I need to get in contact but don’t have working phone to
contact will I get a refund

Jon_K — Mon, 05 Dec 2022 13:38:09 GMT

Thanks @Deco04.

Are you able to borrow a phone to give us a call?

It sounds like our Customer Care team need to speak with you regarding your order.

Jon