topic Re: My order iphone 14pro max in Orders

My order iphone 14pro max

Sherzad — Fri, 02 Dec 2022 10:10:01 GMT

Hello ,I placed order iphone 14pro max 2 weeks ago,after 3 day my order has been confirmed but unfortunately till now I didn't receive anything. When can I get my order?

Re: My order iphone 14pro max

Christopher_G — Fri, 02 Dec 2022 12:05:07 GMT

Hi @Sherzad

Welcome to the community.

Which colour and memory size did you choose?

Chris

Re: My order iphone 14pro max

Sherzad — Fri, 02 Dec 2022 13:02:09 GMT

Space black and 256 GB.

Re: My order iphone 14pro max

Christopher_G — Fri, 02 Dec 2022 13:15:36 GMT

Thanks @Sherzad

The current estimate is to expect dispatch in more than 28 days. We send orders out on a first come, first served basis as we receive stock from the manufacturer.

Thanks for your patience so far, DPD will be in touch when it's ready to be delivered.

Chris

Re: My order iphone 14pro max

Sherps85 — Sun, 04 Dec 2022 11:09:37 GMT

Hi I just got a txt with my order number saying my order is on track but no information has changed on my ee tracking just gone from pre order to on track what does this mean?

Re: My order iphone 14pro max

Christopher_G — Sun, 04 Dec 2022 11:20:09 GMT

Hi @Sherps85.

I'm not sure if anything has changed, it sounds more like a reassurance that we have the order. DPD will be in touch with you when it's ready to be delivered.

Chris

Re: My order iphone 14pro max

Sherps85 — Sun, 04 Dec 2022 11:29:47 GMT

Really how is that order on track !! Why would I need a second confirmation of my order!, I thought it would mean it's closer to being dispatched that's how anybody would read order on track

Re: My order iphone 14pro max

Chris_B — Sun, 04 Dec 2022 11:33:06 GMT

@Sherps85 And if EE didn’t send you any sort of update you’ll be complaining about not receiving any sort of update. What ever EE do or don’t do there will be complaints about it.

Re: My order iphone 14pro max

Sherps85 — Sun, 04 Dec 2022 11:48:03 GMT

Unless you work for ee, why would you be at all interested if I was or wasn't making a complaint to ee I was clearly making a point that " on track" would make it seem my order was being dispatched soon not just another confirmation of my order relevant updates obviously welcome 😊