https://community.ee.co.uk/t5/Orders/No-confirmation-email/m-p/1205405#M63284 <P>Hi&nbsp;I've just upgraded my contract to iphone 14 over the phone, but I haven't received a confirmation email or text.&nbsp; I've called ee back twice to check, both times they've said they can see the upgrade, but they can't provide me with an order number.&nbsp; Apparently, the confirmation email can take up to 24 hours to come through, but I've paid for next day delivery.&nbsp;&nbsp;</P><P>Thanks&nbsp;</P><P>Sophie&nbsp;</P> Fri, 02 Dec 2022 12:20:29 GMT Sophie1989 2022-12-02T12:20:29Z https://community.ee.co.uk/t5/Orders/No-confirmation-email/m-p/1205405#M63284 <P>Hi&nbsp;I've just upgraded my contract to iphone 14 over the phone, but I haven't received a confirmation email or text.&nbsp; I've called ee back twice to check, both times they've said they can see the upgrade, but they can't provide me with an order number.&nbsp; Apparently, the confirmation email can take up to 24 hours to come through, but I've paid for next day delivery.&nbsp;&nbsp;</P><P>Thanks&nbsp;</P><P>Sophie&nbsp;</P> Fri, 02 Dec 2022 12:20:29 GMT https://community.ee.co.uk/t5/Orders/No-confirmation-email/m-p/1205405#M63284 Sophie1989 2022-12-02T12:20:29Z https://community.ee.co.uk/t5/Orders/No-confirmation-email/m-p/1205482#M63289 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1502251">@Sophie1989</a></P> <P>Welcome to the community. Thanks for ordering. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>If they have confirmed the order, it will just be going through the processing motions. DPD will be in touch with you when there's a delivery tracking number.</P> <P>Chris</P> Fri, 02 Dec 2022 14:17:40 GMT https://community.ee.co.uk/t5/Orders/No-confirmation-email/m-p/1205482#M63289 Christopher_G 2022-12-02T14:17:40Z